This shipping policy applies to all domestic orders delivered within the United Kingdom.
At the moment, Orsavia does not offer international delivery, but we plan to expand our coverage soon.

To ensure smooth and timely delivery, please review our estimated time frames below:

Order Cutoff Time: 5:00 PM (GMT). Orders placed after this time are processed on the next business day.

• Processing Time: 1–3 business days (Monday to Sunday).
• Transit Time: 5–12 business days (Monday to Sunday).
• Estimated Total Delivery: 6–15 business days.

Please note that delivery times may vary slightly due to holidays, weather conditions, or courier delays beyond our control.

We partner with trusted UK couriers to ensure safe and reliable delivery:

• Royal Mail
• Evri (Hermes)

Each parcel is handled with care and delivered directly to your door.

Free Shipping:All orders within the United Kingdom are delivered free of charge.
There are no additional handling or service fees.

Once your order is dispatched, you’ll receive ashipping confirmation emailcontaining your tracking number.
You can follow your parcel’s journey in real time via our Order Tracking page.

If you experience any delivery issues — such as delays, lost parcels, or damaged items — please contact ourcustomer support teamimmediately at info@orsavia.com.We’ll assist you in resolving the issue quickly and ensure your order reaches you safely and on time.

While we strive to deliver all orders promptly, external factors like public holidays, courier backlogs, or weather conditions may occasionally cause slight delays.
We appreciate your patience and understanding in such cases.

For additional information, please visit our Frequently Asked Questions (FAQ) page or reach out to our customer service team.
We’re always happy to assist you.